Concepedia

Publication | Closed Access

Storytelling in organizations : facts, fictions, and fantasies

764

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0

References

2000

Year

TLDR

Stories and folklore are integral to organizations, helping to reveal their ambitions, conflicts, and character, and the book develops a theory of storytelling drawing on narrative, folkloric, ethnographic, symbolic, social constructionist, and psychoanalytic approaches. The book argues that stories provide valuable windows into the emotional and symbolic lives of organizations, based on extensive fieldwork in five organizations. The authors collect and compare stories across organizations, analyze how narratives are constructed around events, and use four studies to explore how stories illuminate deeper organizational realities linked to members' experiences. Stories enable researchers to study organizational politics, culture, and change in uniquely illuminating ways, revealing how members view, comment on, and work on broader organizational issues.

Abstract

Myths, stories, and folklore are part of the fabric and life of all organizations, enabling us to understand, identify, and communicate the character of the organization - its ambitions, conflicts, and peculiarities. Drawing on extensive fieldwork of storytelling in five organizations, this book argues that stories open valuable windows into the emotional and symbolic lives of organizations. By collecting stoires in different organizations, by listening and comparing different accounts, by investigating how narratives are constructed around specific events, by examining which events in an organization's history generate stories and which ones fail to do so, researchers can gain access to deeper organizational realities, closely linked to their members' experiences. In this way, stories enable researchers to study organizational politics, culture, and change in uniquely illuminating ways, revealing how wider organizational issues are viewed, commented upon, and worked upon by their members. The book's first part develops the theory of storytelling by building on various approaches, including narrative, folkloric, ethnographic, symbolic, social constructionist, and psychoanalytic, while the second offers a set of four studies which make use of stories in exploring particular aspects of organizational life.