The critical factors of Scrum implementation in IT project– the case study

Abstract

The paper first presents basic information about the Scrum method. Then it summarizes the state of art in the domain of Scrum implementation, especially as far as the critical factors of its success are concerned. On the basis of literature survey a new model classifying Scrum implementation critical factors is proposed. The model divides Scrum implementation critical factors into five categories: Project Team factors, Psychological and cultural factors, Process and Method, Environment and Technology. The model is then developed and verified using the case study method. The research was carried out in a French IT company by means of a participating observation. The company was implementing Scrum, which ended up as a success. A journal of the Scrum implementation was conducted, presenting the experiences of the Scrum Team, their opinions and changes in the Scrum method which were introduced. On its basis critical factors, crucial for the success of Scrum implementation, classified according to the above mentioned model, were identified, completing those which had been found in the literaturę.