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Stepwise Evolution of Capabilities for Harnessing Digital Data Streams in Data-Driven Industrial Services
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2016
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EngineeringBusiness IntelligenceData-driven InnovationDigital TransformationData StreamData ScienceManagementSystems EngineeringData IntegrationData ManagementProduct-service-software SystemTechnology TransferIndustrial InformaticsEngineering Data ManagementTechnology InfrastructureDigitization JourneysInformation ManagementDigital Data StreamsOriginal Equipment ManufacturersData EngineeringProduct Data ExchangeData-driven Industrial ServicesStepwise EvolutionTechnologyBig Data
Original equipment manufacturers (OEMs) face the challenge of building the capabilities to effectively harness the digital data streams flowing from their digitized industrial products to create innovative data-driven services. Based on insights from the digitization journeys of thyssenkrupp and SIEMENS, we provide a capability framework and actions that will guide OEMs as they progress through a stepwise evolution of six strategic service stages.