Developing a Service Oriented Process Management System for University Quality Assurance

Abstract

Quality assurance in universities is an increasing interest in quality and standards reflecting both the growth of higher education and its cost. Institutions should have a policy and associated processes for the assurance of the quality and standards of their programs. To achieve this, institutions should develop and implement a strategy for the continuous enhancement of quality. Formal policies and processes provide a framework within which higher education institutions can develop and monitor the effectiveness of their quality assurance systems. Process management is most suitable model for automating quality assurance in university. Process management is about modeling, design, execution, and monitoring. In this paper we describe quality assurance process management system built on service oriented architecture (SOA). SOA has been chosen for the transparently, scalability, and Integrity of this architecture.