The next wave of innovation—Review of smart cities intelligent operation systems

TLDR

New technologies driven by the Internet, globalization, and human‑machine connectivity are reshaping business models and infrastructure, creating a need for smart cities that foster urban and regional economic growth. The study aims to extract only essential data to optimize organizational operations and to present an architectural design that unifies city departments under a single intelligent operational system. The authors conduct a comprehensive architectural analysis of the IBM Intelligent Operation Center to develop a unified smart city operational framework. The IOC’s data integration, user interface, standard operating procedures, and resource processing enable efficient problem‑solving solutions, improving quality of life and navigation for smart cities.

Abstract

The use of new technologies in business models and infrastructure has been driven in part by the Internet and globalization. The next trend of innovations is likely to come from humans' ability to connect to machines and the data that comes from these connections. The IBM Intelligent Operation Center (IOC) is a “system of systems” that is not intended to replace an existing physical infrastructure that gathers raw data. Instead, it is intended to extract only the data necessary to optimize the operations of the organization. The types of data and integration into the IOC make efficient problem solving solutions readily available to city authorities. The user interface and standard operating procedure and the resource processing capabilities of the IOC indicate that this system is optimal for smart cities of the future with regard to improvement of quality of life and ease of navigation. The need for smart cities, universities, campuses, citizens, and students to drive growth of urban and regional economies is evident. In this article, a thorough analysis of the architectural design of an intelligent operational system is completed to present a smart solution for cities to unify departments and agencies under one umbrella.