Combining natural language processing and network analysis to examine how advocacy organizations stimulate conversation on social media

Christopher A. Bail

Proceedings of the National Academy of Sciences · 2016 · 167 citations · 23 references

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Open access

Concepts

TL;DR

Social media offer advocacy groups a powerful platform to shape public debate, yet the reasons some succeed in generating large-scale discussion while others do not remain unexplained. This study proposes a theory of public deliberation on social media within computational social science. Messages that connect normally separate discursive themes are more likely to spark conversation, resonate with diverse audiences, and bring those audiences into dialogue with one another.

Abstract

Significance Social media provide potent opportunities for advocacy organizations to shape public debates because of the rapidly increasing number of people who frequent such forums each day. However, social scientists have not yet explained why some advocacy organizations create large-scale public debate whereas most others do not. Using automated text analysis and a Facebook application, I found that advocacy organizations are more likely to stimulate conversation if they produce messages that link discursive themes that are usually discussed in isolation from each other. Such messages not only resonate with multiple audiences, but also put such audiences in conversation with each other. This manuscript thereby contributes a theory of public deliberation on social media for the emerging field of computational social science.

References

23