2016 · 16 citations · 5 references
ComputingComputer ScienceInformation SystemsHuman-computer InteractionInteraction DesignUser Experience DesignMobile Human-computer InteractionUsability EngineeringUsability EvaluationUsability TestingUser Behavior AnalysisUser ResearchBehavior RecordingInteraction LoggingLog Data AnalysisLoggingMobile Usability TestingUsability Problems IdentificationUser Activity LoggingUser Activity Timelines
In the field of Web usability evaluation, one potential effective approach is the usage of logging tools for remote usability analysis (i.e. tools capable of tracking and recording the users' activities while they interact with a Web site), and then presenting the recorded data to usability experts in such a way to support detection of possible usability problems. In the design of such automated tools, in addition to the problems related to user behavior recording, another important issue is the choice of meaningful visual representations in order to support the usability expert analysis.
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What did they do? understanding clickstreams with the WebQuilt visualization system
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