Developing and Testing General Models of Spoken Dialogue System Peformance

Classification and Regression Trees.

John Van Ryzin, Leo Breiman, Jerome H. Friedman et al. · Journal of the American Statistical Association · 1986 · 21K citations

Computing, Computer Science, Mathematics +13

Towards developing general models of usability with PARADISE

Marilyn Walker, Candace Kamm, Diane Litman · Natural Language Engineering · 2000 · 261 citations

Computing, Computer Science, Human-computer Interaction +16

An Application of Reinforcement Learning to Dialogue Strategy Selection in a Spoken Dialogue System for Email

2000 · 185 citations

Computing, Computer Science, Artificial Intelligence +16

Metrics for Evaluating Dialogue Strategies in a Spoken Language System

Morena Danieli, Elisabetta Gerbino · ArXiv.org · 1996 · 155 citations · Full text

Computing, Computer Science, Human-computer Interaction +15

Learning optimal dialogue strategies

Marilyn Walker, Jeanne C. Fromer, Shrikanth Narayanan · 1998 · 128 citations · Full text

Computing, Computer Science, Artificial Intelligence +15