Masaryk University Journal of Law and Technology · 2015 · 27 citations · 0 references
LawContract LawRegulatory PolicyConsumer ContractsConsumer LawE-commerce LawArbitrationDispute ResolutionDispute SettlementEuropean LawInternet GovernanceOnline Consumer ContractsDispute Resolution In E-commerceElectronic Commerce Consumer ProtectionEu Internal Market LawEuropean Consumer LawOnline Contract Dispute ResolutionPublic Service ContractsService Concession ContractsService Contracts
This paper deals with the central provisions of the new EU Regulation No 524/2013 on Online Dispute Resolution for Consumer Disputes, which will apply from 9 January 2016. The purpose of the Regulation is to create a European userfriendly interactive website (“ODR platform”) for out-of-court, independent, impartial, inexpensive and fast resolution of disputes stemming from online sale or service contracts between a consumer resident in the EU and a trader established in the EU. The paper presents the principal features of the Regulation and discusses its potential contribution to improved functioning of the EU internal market.