Kaizen Cookbook: The Success Recipe for Continuous Learning and Improvements

Abstract

In recent years, there has been significant attention paid to the application of Lean thinking to software-centric organizations. However, there is noticeable challenges accompanying the use of it. Even when applied properly, sustaining the realized benefits becomes challenging. There is a need to have a sustainable and continuous improvement method that is embedded into the daily operations of the development process. We provide a summary of our experience on how Kaizen has helped in improving a software development team's productivity by more than 20%, enhanced the responsiveness of the team by more than 62%, increased the overall customer satisfaction by more than 17%, and is still improving!