Human capital traits and informal knowledge sharing: the role of reciprocity norm, mutual trust, and cultural interpretation perspective

Abstract

The ability of enterprise to govern its human capital traits is believed to be the main issue to the sustainability of the enterprise. In the knowledge economy era, knowledge becomes the key to competitiveness of any enterprise, and therefore, link knowledge and human capital traits is considered as an important mission for any enterprise to achieve organisational sustainability. This study develops a conceptual model for understanding how the selected human capital traits (employee experience, employee skills, and education background) contribute to the process of knowledge sharing from informal interactions point of view, by examining the existence of reciprocity norm, mutual trust, and cultural interpretation perspective. Conclusively, the study enhances a sequence of propositions to predict the role of reciprocity norm, mutual trust, and cultural interpretation perspective to informal knowledge sharing process.