Training, Engagement, Social Exchange Ideology and Employee Turnover: A Proposed Moderated Mediation Conceptual Framework

Abstract

Training is regarded as one of the key factors in reducing employee turnover in organizations. Studies have shown that employee engagement has a significant effect on turnover rate. The findings from previous studies are integrated in a framework that conceptually links training and employee engagement for better understanding of the interrelationships between these factors and their impact on employee turnover. Specifically, employee engagement is conceptualized as a mediator between training and turnover intention while the influence of social exchange ideology is introduced as a potential moderator between training and employee engagement. In doing so, this paper presents a moderated mediation conceptual framework to better explain and understand the linkages between training, employee engagement, social exchange ideology and employee turnover. Recommendations for future research are also proposed.