Question/Answer Matching for CQA System via Combining Lexical and Sequential Information

Abstract

Community-based Question Answering (CQA) has become popular in knowledge sharing sites since it allows users to get answers to complex, detailed, and personal questions directly from other users. Large archives of historical questions and associated answers have been accumulated. Retrieving relevant historical answers that best match a question is an essential component of a CQA service. Most state of the art approaches are based on bag-of-words models, which have been proven successful in a range of text matching tasks, but are insufficient for capturing the important word sequence information in short text matching. In this paper, a new architecture is proposed to more effectively model the complicated matching relations between questions and answers. It utilises a similarity matrix which contains both lexical and sequential information. Afterwards the information is put into a deep architecture to find potentially suitable answers. The experimental study shows its potential in improving matching accuracy of question and answer.