South Korea's Destination Image: Comparing Perceptions of Film and Nonfilm Chinese Tourists

TLDR

We examined South Korea’s destination image among Chinese tourists, comparing those drawn by film exposure to those who were not. A survey of 311 Chinese tourists found South Korea perceived as safe, friendly, and clean, with travelers feeling happy and relaxed, yet noting limited food variety, historical attractions, and accessibility; film tourists held a more positive cognitive image, though affective impressions were similar, offering insights for destination marketers.

Abstract

We examined South Korea's destination image for Chinese tourists and compared the differences between visitors who had come to that destination because of exposure to movies or television dramas filmed at their destination (film tourists) and those who were nonfilm tourists. A survey of 311 Chinese tourists, consisting of film tourists ( n = 132) and nonfilm tourists ( n = 179) revealed that South Korea is perceived as a safe, friendly, and clean tourism destination, and that Chinese tourists feel happy and relaxed during their trip. We also found that Chinese tourists believe that Korea lacks food variety and historical attractions, and is not easy to get around. Moreover, we also found that there was a difference between film and nonfilm tourists in regard to cognitive image of the destination, in that film tourists had a more positive image than did nonfilm tourists. However, there was no significant difference in affective destination image between film and nonfilm tourists. Our findings contribute to understanding of Chinese tourists' perceptions and behaviors in regard to South Korea as a tourism destination. In addition, the implications for film and tourism destination marketers are discussed.