ArtsBehavioral SciencesPsychologyHuman-centered DesignHuman-computer InteractionUser Experience DesignInterface DesignUsability EngineeringUsability EvaluationUsability TestingUser Behavior AnalysisUser ResearchHawthorne EffectQuestionnaire-based Usability AssessmentUsability StudiesUser Experience Critique
www.ritchmacefield.info This paper provides a brief review of the Hawthorne effect, a discussion of how this effect relates to usability studies, and help for practitioners in defending their studies against criticisms made on the basis of this effect.
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