Increasing emotional intelligence through training : current status and future directions

Abstract

Emotional intelligence consists of adaptive emotional functioning involving inter-related
\ncompetencies relating to perception, understanding, utilising and managing emotions in
\nthe self and others. Researchers in diverse fields have studied emotional intelligence and found the construct to be associated with a variety of intrapersonal and interpersonal
\nfactors such as mental health, relationship satisfaction, and work performance. This
\narticle reviews research investigating the impact of training in emotional-intelligence
\nskills. The results indicate that it is possible to increase emotional intelligence and that
\nsuch training has the potential to lead to other positive outcomes. The paper offers
\nsuggestions about how future research, from diverse disciplines, can uncover what types
\nof training most effectively increase emotional intelligence and produce related
\nbeneficial outcomes.