Effects of Surgery Information Service on One-Day Surgery Patients' Anxiety and Satisfaction with Nursing Care

Abstract

Purpose:Thepurposeof this studywas todeterminetheeffectsofsurgeryinformationserviceonone-daysurgery patients' anxiety and satisfaction with nursing care. Methods: The study used the nonequivalent control group time differencedesign. Sampling andmeasurement of the control group participants (n=30) was completed first. Later, participants in theexperimental group (n=30) were sampled, intervened,and measured. The experimental group participantsreceived thesurgery informationservices twice: before and after the surgery, 20~30 minutes for each of the sessions. The anxiety was measured with the State-Trait Anxiety Inventory developed by Spielberger (1975), and modifiedby Kim& Shin (1978). Thepatient satisfactionwith nursingcarewas measured with the Patient Satisfaction with Nursing Care Scale developed by La Monica and colleagues (1986), and modifiedbyShin (1999). ThedatawascollectedbetweenFebruary1andMay30, 2006. Results:Theresultswere asfollows: 1) Thelevel of anxietyintheexperimental group was not significantly different fromthat in thecontrol group. 2) Thelevelof patientsatisfactionwithnursingcare intheexperimental group wassignificantlyhigher than in thecontrol group (t=-4.53, p=.00). Conclusion:Thesefindingssuggested that the one-day vocal cord surgery information service could be a useful nursing intervention to improve patient satisfaction with nursing care, but not for controlling the anxiety of one-day surgery patients.