Culture and Competencies: A Multi-Country Examination of Reference Service Competencies
Laura Saunders,
Serap Kurbanoğlu,
Mary Wilkins Jordan,
Joumana Boustany,
Brenda Chawner,
Matylda Filas,
Ivana Hebrang Grgić,
Gaby Haddow,
A.A.J. van Helvoort,
Mersini Kakouri,
Libri · 2013 · 23 citations · 11 references