Total Quality Management · 1998 · 32 citations · 0 references
Total Quality ManagementIndustrial DesignBusiness Process IntegrationBusiness ProcessEngineeringIndustrial EngineeringBusiness IntelligencePublic SectorDesignManagementBusinessSystems EngineeringSocial SciencesBusiness Process ModelingQuality Management SystemsBusiness Process Re-engineeringSoftware DesignBusiness Process Management
(1998). Development of a business process re-engineering model applicable to the public sector. Total Quality Management: Vol. 9, No. 4-5, pp. 160-163.