Upward turning points and positive rapport-development across time in researcher—participant relationships

Margaret J. Pitts, Michelle Miller‐Day

Qualitative Research · 2007 · 141 citations · 22 references

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Concepts

TL;DR

Rapport development with participants is a critical early step that both novice and experienced field researchers must navigate, often facing challenges and uncertainties. The study aims to disentangle the puzzling rapport‑building process and propose a preliminary stage model of its trajectories, highlighting implications for field researchers. The authors interviewed 16 field researchers of varying experience to describe their relational turning points with selected participants. The Retrospective Interview Technique revealed a five‑phase pattern of rapport‑building—Other‑Orientation, Self‑in‑Relation to Other, Self‑and‑Other Linking, Interpersonal Connection, and Partnership.

Abstract

Some of the first, and potentially most important, steps that researchers must take in the field are those related to rapport development with their participants. Both novice and experienced field researchers negotiate the difficulties and mysteries of establishing and maintaining this rapport. In this research, it was our intention to disentangle the often puzzling rapport-building process. We contacted 16 field researchers with varying degrees of experience and asked them to detail their relational turning points with select participants. Using the Retrospective Interview Technique (RIT) as a narrative prompt we uncovered a pattern of rapport-building that took the shape of five semipermeable phases of researcher—participant rapport: Other-Orientation, Self-in-Relation to Other, Self-and-Other Linking, Interpersonal Connection, and Partnership. In this article we propose a preliminary stage model of rapport-building trajectories, and offer implications such a model might have for field researchers.

References

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