Development and validation of <scp>N</scp>eonatal <scp>S</scp>atisfaction <scp>S</scp>urvey – NSS‐13

Abstract

The Neonatal Satisfaction Survey seems suitable to measure parents' satisfaction with neonatal units and can be used in full, but it can also measure subcategories. Parents' satisfaction with neonatal units can be used to improve the quality in such wards. We consider this study as the first in a series to validate the NSS-13. The full survey with subcategories is presented in this paper.