The applicability of a multi‐attribute classification framework in the healthcare industry

Abstract

Abstract Purpose – To introduce the applicability of the Ned‐MASTA classification method for medicines within the environment of a hospital pharmacy and the virtual pharmacy inventory system that forms a virtual pharmacy inventory of hospitals within the same geographical region providing the infrastructure for the cooperation of hospital pharmacies in order to improve the efficiency of their operations. Design/methodology/approach – A survey that was conducted in Greek hospitals identified the inefficiencies of their logistics systems that are similar to inefficiencies identified through surveys in hospitals worldwide. It was considered vital and necessary to investigate the solutions that are provided in other industries facing similar problems. The case of spare parts inventory for production machines was found to present similarities with the management of medicine stock within the hospital pharmacy. The approach that was followed for the case of spare parts was modified and included in the system that forms a virtual hospital pharmacy inventory; this made the approach applicable in the hospital environment and further improved the efficiency of the use of hospital pharmacy resources. Findings – The MASTA classification approach was modified to fit in the operation of the hospital pharmacy and a system was constructed to form the virtual pharmacy inventory. The applicability of the system is demonstrated through an application scenario. Research limitations/implications – The system is in the form of a prototype under evaluation. It has not been applied yet thus results that are based on actual applications are not presented. Practical implications – It demonstrates the idea of a solution to the inefficiencies of the hospital pharmacy and sets the ground for discussing the proposed solution. Originality/value – This study introduces a new approach to the problems and inefficiencies of the hospital pharmacy management.