Trends in electronic government: managing distributed knowledge

Abstract

Electronic government (e-government) is as a guiding vision for public administration. It stands for using the Internet, for re-engineering administrative processes, for achieving a virtual administration. It stands also for supporting an active participation of the citizens in democracy. Modern telecommunication infrastructures provide the basic means for co-operation over time and distance. In this way e-government involves many locally and temporally dispersed human actors and machine agents that hold knowledge required in performing administrative work. The challenge for e-Government is to find a successful way of re-engineering and distributing the administration's knowledge. Theoretical and practical insight is provided into various perspectives influencing knowledge management for e-government. These perspectives need to be integrated in a comprehensive approach to develop e-government strategies and systems.