Publication | Closed Access
The importance of adhering to details of the Total Design Method (TDM) for mail surveys
33
Citations
4
References
1984
Year
Customer SatisfactionEngineeringMail SurveysEducationSampling TechniqueSurvey (Human Research)Design ScienceApplied MeasurementStatisticsReliabilityDesign EvaluationDesignUser ExperienceComplex SampleMarketingDesign ThinkingWeb Survey MethodEmpirical EffectsSurvey MethodologyTotal Design Method
Abstract The empirical effects of adherence to details of the Total Design Method approach to the design of mail surveys is discussed.
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