ERP implementation critical success factors-the role and impact of business process management

Abstract

Variously called enterprises resource planning (ERP) systems, enterprise-wide systems, or enterprise business system, these comprehensive, package software solutions seek to integrate the complete range of a business's processes and functions in order to present a holistic view of the business from a single information and IT architecture. The critical success factors for ERP implementation include top management support, a clear business vision and issues specific to ERP such as ERP strategy and software configuration. However, some of the more important factors are the issue related to re-engineering business processes and the integration of various core processes to the ERP system.