2007 · 87 citations · 17 references
ComputingComputer SystemsInformation TechnologyHuman-centered DesignHuman-computer InteractionUser Experience DesignConversational User InterfacesHome EnvironmentHome LifeMobile SensingSensor-based InteractionUsability EngineeringAmbient Assisted LivingAmbient SensingContext SensingPervasive ComputingPrivacyUser Engagement
Domestic ubiquitous computing systems often rely on inferences about activities in the home, but the open-ended, dynamic and heterogeneous nature of the home poses serious problems for such systems. In this paper, we propose that by shifting the responsibility for interpretation from the system to the user, we can build systems that interact with people at humanly meaningful levels, preserve privacy, and encourage engagement with suggested topics. We describe a system that embodies this hypothesis, using sensors and inferencing software to assess 'domestic wellbeing' and presenting the results to inhabitants through an output chosen for its ambiguity. In a three-month field study of the system, customised for a particular volunteer household, users engaged extensively with the system, discussing and challenging its outputs and responding to the particular topics it raised.
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What we talk about when we talk about context
Paul Dourish · Personal and Ubiquitous Computing · 2004 · 1.5K citations
Ambiguity as a resource for design
William Gaver, Jacob Beaver, Steve Benford · 2003 · 1.3K citations
Arts, Design, Design Theory +9
Developing a context-aware electronic tourist guide
Keith Cheverst, Nigel Davies, Keith Mitchell et al. · 2000 · 961 citations · Full text
EasyLiving: Technologies for Intelligent Environments
2000 · 761 citations
David L. Tennenhouse · Communications of the ACM · 2000 · 471 citations · Full text