The Health Service Consumer: A Sociological Misconception

Going to See the Doctor: The Consultation Process in General Practice

Susan Budd, Gerry V. Stimson, Barbara Webb · British Journal of Sociology · 1976 · 158 citations

Medicine, Family Medicine, Clinical Medicine +8

Patientsʼ View of Medical Practice

Eliot Freidson · Nursing Research · 1962 · 46 citations

Medicine, Medical Education, Primary Care +11

Vocabularies of realism in professional socialization

Joan Stelling, Rue Bucher · Social Science & Medicine (1967) · 1973 · 46 citations

Social Sciences, Communication, Legal Realism +6

Consumer complaints procedures in the British National Health Service

Margaret Stacey · Social Science & Medicine (1967) · 1974 · 16 citations

Management, Health Services Administration, Consumer Behavior +11