BMJ Quality & Safety · 2010 · 30 citations · 11 references
Adverse outcome experience may change the information patients use (on quality of care) to choose a future hospital.
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The incidence and nature of surgical adverse events in Colorado and Utah in 1992
Atul A. Gawande, Eric J. Thomas, Michael J. Zinner et al. · Surgery · 1999 · 962 citations · Full text
The Public Release of Performance Data
Martin Marshall, Paul G Shekelle, Sheila Leatherman et al. · JAMA · 2000 · 835 citations