Journal of Nursing Scholarship · 2006 · 141 citations · 19 references
The groups described five major themes in difficult communication. They also identified the heavy emotional component of nurse-patient communication and the difficulties arising in work relationships that complicated communication.
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NURSING RESEARCH: A QUALITATIVE PERSPECTIVE
Janice M. Parfitt · AORN Journal · 1994 · 809 citations
Doctor-patient interactions in oncology
Sarah Ford, Lesley Fallowfield, Shôn Lewis · Social Science & Medicine · 1996 · 395 citations
Helping cancer patients disclose their concerns
P.J. Maguire, Alison Faulkner, Katie Booth et al. · European Journal of Cancer · 1996 · 391 citations