Enhancing CD-ROM Searches with Online Updates: An Examination of End-User Needs, Strategies, and Problems

Abstract

Many academic researchers are interested in obtaining the most current information available when conducting computerized literature searches. A research project was conducted to evaluate the feasibility of providing an online updating service to end-users searching CD-ROM databases. Searchers using Silver Platter's Agricola database were asked to participate in the study. End-user searching strategies were observed and problems were noted. Factors such as cost-effectiveness and convenience were also studied. Data and observations indicate that endusers are interested in the availability of a low-cost, hybridized CD-ROM/ online updating system. Conclusions are drawn concerning the future direction of online updating systems for end-users.