International Journal of Business and Management · 2010 · 62 citations · 42 references
BusinessInformation SystemsManagement Information SystemsBusiness Process ManagementEnterprise SystemsInformation Systems ManagementBusiness Process AnalysisBusiness Process DesignBusiness Process ReengineeringIt Performance MeasurementProcess AnalysisProcess ManagementBusiness Process PerformanceErp Business Process ReengineeringErp ImplementationErp IntegrationErp Performance MeasurementIt Investment EvaluationProcess Reengineering
An ERP implementation takes many years to complete and requires a large amount of IT investment and theireffectiveness is hard to evaluate. Companies implement ERP systems to integrate the business processes of acompany, and help organizations obtain a competitive advantage. In each ERP implementation stage, BusinessProcess Reengineering (BPR) plays different important roles. This study examined the process problems (systemprocess / business process), BPR and performance of ERP systems by using the questionnaire survey andAVOVA analysis. We also examined the relationship between degree of BPR and ERP system performance usingregression analysis.
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Putting the enterprise into the enterprise system.
Thomas H. Davenport · PubMed · 1998 · 3.3K citations