Concepedia

Publication | Open Access

Effects of Survey Mode, Patient Mix, and Nonresponse on CAHPS<sup>®</sup> Hospital Survey Scores

DOIFull Paper Access

319

Citations

21

References

2009

Year

Marc N. Elliott, Alan M. Zaslavsky, Elizabeth Goldstein, William G. Lehrman, Katrin Hambarsoomians, Megan K. Beckett, Laura Giordano
Health Services Research

Abstract

Valid comparisons of hospital performance require that reported hospital scores be adjusted for survey mode and patient mix.

References

YearCitations

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