Becoming a Patient-Centered Medical Home: A 9-Year Transition for a Network of Federally Qualified Health Centers

Abstract

This retrospective study conducted in a real-world setting using electronic health record data demonstrates a shift in resource use by diabetic patients from the primary care clinician to other members of the care team. The findings suggest that PCMH implementation has the potential to alter processes of care and improve outcomes of care, especially among those with higher disease burden.