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Total Quality ManagementReliabilityUsability EngineeringEngineeringDesignUser ExperienceUser EvaluationHuman-computer InteractionTechnologyUser-centric Evaluation
9
Usability measurement in context
Nigel Bevan, Miles MacLeod · Behaviour and Information Technology · 1994 · 450 citations
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John Wilson · Applied Ergonomics · 1989 · 337 citations