International Journal of Integrated Care · 2013 · 72 citations · 14 references
These 14 interrelated key concepts provide a base to develop or choose a framework for studying care coordination. The relational coordination theory and the multi-level framework are interesting as these are the most comprehensive.
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Crossing the Quality Chasm: A New Health System for the 21st Century
BMJ · 2001 · 10.7K citations
Evaluating the Quality of Medical Care
Avedis Donabedian · Milbank Quarterly · 2005 · 6K citations