Steps towards effective IT governance: strategic IS planning, evaluation and benefits management

Abstract

This paper reports on the results of an empirical study into the integration of strategic information systems planning and business-IT alignment, IT evaluation, and the proactive management of business benefits in large organisations, and to consider the linkages achieved between these processes. An argument is developed which suggests that at the heart of good IT governance practice is an integrated cycle of building a business case, alignment and prioritisation, evaluation, system acquisition, and post implementation proactive benefits realisation.