2009 · 114 citations · 15 references
ComputingComputer ScienceInformation TechnologyInformation RetrievalNatural Language ProcessingUser Experience DesignInteractive Information RetrievalRelevance FeedbackSocial MediaTopic ModelingExplicit Relevance FeedbackExplorationSearch InterfacesSocial TaggingTagging SystemsTopic Theory
Social tagging arose out of the need to organize found content that is worth revisiting. A significant side effect has been the use of social tagging sites as navigational signposts for interesting content. The collective behavior of users who tagged contents seems to offer a good basis for exploratory search interfaces, even for users who are not using social bookmarking sites. In this paper, we present the design of a tag-based exploratory system and detail an experiment in understanding its effectiveness. The tag-based search system allows users to utilize relevance feedback on tags to indicate their interest in various topics, enabling rapid exploration of the topic space. The experiment shows that the system seems to provide a kind of scaffold for users to learn new topics.
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The structure of ill structured problems
Herbert A. Simon · Artificial Intelligence · 1973 · 2.6K citations
Crowdsourcing user studies with Mechanical Turk
Aniket Kittur, Ed H., Bongwon Suh · 2008 · 2K citations
The vocabulary problem in human-system communication
George W. Furnas, Thomas K. Landauer, Louis M. Gomez et al. · Communications of the ACM · 1987 · 1.5K citations · Full text
Computing, Computer Science, Design +15
Gary Marchionini · Communications of the ACM · 2006 · 1.5K citations