Issue and crisis management: Quicksand in the definitional landscape

Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory

Corporate Reputation Review · 2007 · 2.7K citations · Full text

Social Sciences, Organization Studies, Organizational Behavior +14

Reframing Crisis Management

Christine M. Pearson, Judith A. Clair · Academy of Management Review · 1998 · 1.4K citations

Management, Organization Studies, Organizational Behavior +13

What Is a Disaster: Perspectives on the Question

E. L. Quarantelli · Disaster Prevention and Management An International Journal · 1999 · 644 citations

Planning, Disaster Planning, Risk Management +9

Handbook of public relations

Choice Reviews Online · 2001 · 425 citations

Social Sciences, Communication, Political Science +9

Crisis communications: a casebook approach

Kathleen Fearn-Banks · Choice Reviews Online · 1996 · 366 citations

Social Sciences, Communication, Emergency Preparedness +11