Publication | Closed Access
Predicting Quality of Service for Selection by Neighborhood-Based Collaborative Filtering
201
Citations
42
References
2012
Year
Customer SatisfactionEngineeringQos ValuesService DiscoveryQos-based SelectionInformation RetrievalData ScienceData MiningPreference LearningManagementNeighborhood-based Collaborative FilteringPredictive AnalyticsComputer ScienceCold-start ProblemMarketingInformation Filtering SystemDifferent Qos ScaleGroup RecommendersCollaborative FilteringBig Data
Quality-of-service-based (QoS) service selection is an important issue of service-oriented computing. A common premise of previous research is that the QoS values of services to target users are supposed to be all known. However, many of QoS values are unknown in reality. This paper presents a neighborhood-based collaborative filtering approach to predict such unknown values for QoS-based selection. Compared with existing methods, the proposed method has three new features: 1) the adjusted-cosine-based similarity calculation to remove the impact of different QoS scale; 2) a data smoothing process to improve prediction accuracy; and 3) a similarity fusion approach to handle the data sparsity problem. In addition, a two-phase neighbor selection strategy is proposed to improve its scalability. An extensive performance study based on a public data set demonstrates its effectiveness.
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