2011 · 61 citations · 13 references
ManagementOrganization StudiesOrganizational BehaviorGroup DynamicsSchedulingTeamworkComputer-supported Cooperative WorkSynchronous CollaborationTime ManagementWork DesignWork SchedulesWork SchedulingCoordination In Diverse TeamsRemote Collaboration Across Time ZonesTeam-based WorkspacesTemporal Collaboration PatternsTime WindowsTime Zone DifferencesTime Zone SchedulingWork-time Schedules
Recent work connectivity from home and blurred work–home boundaries have increased scheduling flexibility. The study proposes design implications to support workers spanning global time zones. The authors interviewed sixteen team members working across global time zones. Teams managed to meet synchronously despite eight‑hour differences by using diverse strategies—including off‑work hours and remote participation—while email dominated communication and video was desired but hindered by obstacles.
We conducted interviews with sixteen members of teams that worked across global time zone differences. Despite time zone differences of about eight hours, collaborators still found time to synchronously meet. The interviews identified the diverse strategies teams used to find time windows to interact, which often included times outside of the normal workday and connecting from home to participate. Recent trends in increased work connectivity from home and blurred boundaries between work and home enabled more scheduling flexibility. While email use was understandably prevalent, there was also general interest in video, although obstacles remain for widespread usage. We propose several design implications for supporting this growing population of workers that need to span global time zone differences.
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Gary M. Olson, Judith S. Olson · Human-Computer Interaction · 2000 · 1.9K citations
International Conference on Software Engineering
IEEE Software · 2017 · 622 citations
An empirical study of global software development: distance and speed
James D. Herbsleb, Audris Mockus, Thomas A. Finholt et al. · 2001 · 340 citations