Performance measurement of police forces at the local level: A non-parametric mathematical programming approach

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A. Charnes, W. W. Cooper, Edwardo L. Rhodes · European Journal of Operational Research · 1978 · 28.7K citations · Full text

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The Measurement of Productive Efficiency

Mariah Farrell · Journal of the Royal Statistical Society Series A (General) · 1957 · 16K citations

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Quantitative Models for Performance Evaluation and Benchmarking: <i>Data Envelopment Analysis with Spreadsheets</i>

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