Automated Usability Tests for Mobile Devices through Live Emotions Logging

Abstract

Usability tests for mobile phones software present several consistent obstacles. The issue of observing users' interaction within a controlled and supervised environment versus unsupervised field tests is a significant one. Additionally, the burden of frequently time-consuming and expensive usability tests for small software development teams are evident. This work proposes the use of a system to implement emotions logging in automated usability tests for mobile phones. We do this by efficiently, easily and cost-effectively assessing the users' affective state by evaluating their expressive reactions during a mobile software usability evaluation process. These reactions are collected using the front camera on mobile devices.