Evaluating problem‐oriented policing: a quasi‐experiment

Abstract

Problem‐oriented policing has been widely implemented during recent years, but researchers have conducted few controlled evaluations to assess its effectiveness. This paper presents a quasi‐experiment designed to test the effects of one such programme. Interviews with Santa Ana residents before and after the introduction of problem‐oriented policing in the city’s developmental district suggest that the archetype can lessen citizens’ complaints about their neighbourhoods.