Journal of Applied Probability · 1978 · 141 citations · 5 references
BusinessOperations ManagementQueuing TheoryFinite Capacity QueuesMulti-server QueuesQueueing AnalysisQueueing ProcessesQueueing SystemsQueueing TheoryEquilibrium Distribution FunctionsPoisson ArrivalsPoisson SystemsQueueing Delay EstimationQueueing Delay ModelingQueueing ModelsQueuing Delay AnalysisService Time Modeling
An approximation for the average delay in queue of an entering customer is presented for the M / G / K queuing model with finite capacity. The approximation is obtained by means of an approximation relating a joint distribution of remaining service time to the equilibrium service distribution.
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