Internet technology: contributing to agility in the twenty‐first century

Abstract

Abstract To compete effectively in many developed and emerging global markets firms must develop the capacity to react quickly and successfully to change – they must become agile. Internet technology, in the form of corporate intranets and the Internet, can be an important enabler of agility. Internet technology makes possible the intra‐ and inter‐organizational sharing of data and information in the form of text, graphics, audio, and video, enabling various tasks, activities and processes that help a firm to become agile and ready to compete in the twenty‐first century. This manuscript examines Internet technology's contributions to agility.