Pediatric Caregiver Attitudes and Technologic Readiness Toward Electronic Follow-Up Communication in an Urban Community Emergency Department

Abstract

Caregivers of children have access to the Internet and mobile phone technologies, and many would be interested in communicating with healthcare providers following an ED visit. Cell phone and text-messaging technologies appear to be more available than e-mail and may serve as an underutilized contact method. A combination of modalities directed by caregiver preferences may improve ED follow-up contact rates.