The myths and realities of information technology insourcing

Abstract

nformation technology outsourcing-the practice of transferring IT assets, leases, staff, and management responsibility for delivery of services from internal IT functions to third-party vendors-has become an undeniable trend ever since Kodak's 1989 landmark decision. In recent years, private and public sector organizations worldwide have outsourced significant portions of their IT functions, among them British Aerospace, British Petroleum,