How they put the “con” in consulting

Abstract

Takes a cynical but realistic look at some of the harsher realities of management consulting. Management consultants are experts at making a good impression and at selling their own services. However, this expertise is not always matched by the same level of technical skill. All too often, management consultants make suggestion for the sake of being seen to do something. Their real contribution to improving managerial processes is frequently minimal. They tend, therefore, to cover such shortcomings by excessive use of flamboyant “buzzwords” and high‐tech light shows.