Integrated Financial Management Information Systems: Guidelines for effective implementation by the public sector of South Africa

TLDR

Integrated Financial Management Information Systems (IFMIS) provide real‑time financial data to improve public sector decision‑making, yet South Africa’s implementation has proven demanding and largely unsuccessful. The study aimed to identify the challenges and risks associated with implementing IFMIS in South Africa. The authors conducted a literature review, applying theoretical frameworks to develop guidelines that address the identified challenges and risks. The study identified multiple implementation challenges and produced a set of best‑practice guidelines and critical success factors that the South African Public Service should adopt to increase the likelihood of successful IFMIS deployment.

Abstract

Background: Integrated Financial Management Information Systems (IFMIS) can improve public sector management by providing real-time financial information to managers in order to enhance their decision-making capabilities. The South African Public Service is currently busy with the implementation of an IFMIS. However, the implementation of such a project has proved to be a very demanding undertaking and has not been met with resounding success.Objectives: The research was conducted in order to identify the challenges and risks that are involved in the implementation of the IFMIS in South Africa. After identification of the challenges and risks, solutions or guidelines were developed that may make the implementation more successful.Method: The methodology that was used is that of a literature study where theories were explored and used to solve a research problem. Based on the theoretical research, solutions and guidelines were developed to solve challenges and risks experienced.Results: The results indicated that there are a number of challenges involved with the implementation of an IFMIS. A set of best practice guidelines was developed that may make the implementation more successful.Conclusion: The sheer size and complexity of an IFMIS poses significant challenges and a number of risks to the implementation process. There are, however, critical success factors or best practices that can be used for the project to succeed. It is recommended that these best practices be used by the South African Public Service.