The QoE Evaluation Method through the QoS-QoE Correlation Model

TLDR

User satisfaction is increasingly critical for service providers, yet QoS is traditionally measured by network capacity rather than end‑user experience, despite the assumption that QoS closely relates to QoE. The study proposes an objective QoE measurement approach based on QoS parameters and investigates a QoS‑QoE correlation model in converged networks. The authors develop a QoS‑QoE correlation model and evaluate QoE using QoS parameters within a converged network environment.

Abstract

Currently, the satisfaction of user is becoming one of the most important topics concerned by the service providers. So we propose the approach method for the objective QoE measurement through the QoS parameters. The measurements and provisioning of the quality of service (QoS) are generally defined in terms of network delivery capacity and resource availability, not in terms of satisfaction to the end-user. The fundamental assumption behind such traditional provisioning is that the measured quality of service is closely related to the quality of experience (QoE) for the end-user. In the paper, we describe the QoS and QoE correlation model, and the QoE evaluation method using QoS parameter in the converged network environment is studied.